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The Abandoned Cart Tool
The Abandoned Cart Tool
Thomas avatar
Written by Thomas
Updated this week

Send reminder emails to visitors who abandoned their shopping carts in the process of purchasing from you and boost your sales! Abandoned cart reminders are available on the E-commerce, Events, Donate, and Schedule Booking pages.

Set Up The Abandoned Cart Reminders

To set up abandoned cart reminders, follow these steps:

  • In the Website Editor, click on Pages.

  • Find the page you want to set an abandoned cart reminder on and click the Edit button. (On the E-commerce page, click Store.)

  • Click the Configuration tab (on the E-commerce page, click Settings, then Configuration).

  • Under the Options tab, enable Abandoned Cart Reminder.

  • Enter a number in the field and set it as minutes, hours, or days (i.e., 5 minutes/hours/days).

  • Click the Edit Email button to edit the Email Subject, Email Text, and the Call to Action Button Text.

  • Click the Plus button to add another email reminder (up to 5 reminders to urge your visitors to go back and complete their order).

👉 Note:

  • Track visitors who abandoned their cart through your Form Orders.

  • In the first five minutes, the order is set as "In-Progress," and it's not possible to change its status. After five minutes, you will see if it's abandoned or not.

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