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Check Your Orders
Check Your Orders
Jonny avatar
Written by Jonny
Updated over a week ago

Check your orders and manage them via the orders tab. You can check orders on different pages, such as Ecommerce, Events, Pricing Table, Restaurant Reservations, Schedule Booking.

To check and manage your orders:

  1. In the Website Editor, click Pages.

  2. Find the page you want to check the orders on, and click the Edit button.

  3. Click the Orders tab.

  4. Filter orders by status, date, and type.

  5. Under the Status column, you can set the order status to New, Paid, In Progress/Pending, Cancelled, Completed/Confirmed, or Shipped. You cannot set the order to "Abandoned Cart" status, as this status updates automatically. Read about the Abandoned Cart Tool.

  6. Under the Manage column, click Info to see the order details and Print it.

  7. Click to Delete an order from the list (this does not cancel the order, to cancel, change the order status).

  8. Click to Export the list into a CSV file.

Please note:

  • You can also access your orders from your website's Dashboard.

  • The "Abandoned Cart" status will be active when the user abandoned the order. In the first five minutes, the order will be set as In-Progress and you will not be able to change the status. After five minutes, you will see if it's abandoned or not.

  • On the Restaurant Reservations page, the orders will be under the Reservations tab, while on the Schedule Booking page, they will be under the Scheduled tab.

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