Intercom is a customer communication platform that lets internet businesses communicate with customers personally and at scale. It has a suite of integrated products for every team - sales, marketing, product, and support. The software enables targeted communications with customers on websites, in web and mobile apps, on Facebook Messenger, and by Email.

To add Intercom:

  1. First, go to Intercom and create an account.

  2. You need to receive an integration code for your website.

  3. Go to your SITE123 website.

  4. In the Website Editor, click Settings and select Plugins from the drop-down list.

  5. Click the Manage button.

  6. Click the Add New button and select Add New Plugin.

  7. Type Intercom in the search bar and click Add.

  8. In the Application ID field, enter the relevant snippet from the code you got from Intercom - this is your unique verification code.

  9. Insert the code, Enable it, and click Save.

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